Refund policy
We take pride in the quality of our products and want you to have the best experience with us. Should you encounter any issues, we’re here to help.
To request a refund or replacement, please provide:
- Proof of purchase (with date clearly indicated)
- A clear unboxing video showing the product’s condition upon arrival
Defective Items
If your item is found to be defective upon receiving and is supported by complete proof, we will gladly arrange a replacement.
Usage Concerns (Within 3 Months)
If your item becomes damaged under minimal or normal use within three (3) months from purchase, we may offer a replacement depending on the situation and assessment.
